Start by adding the specimen to your cart and either log in or, if you haven't done so already, create an account by registering. Once you have logged in confirm your shipping details are correct, select your preferred shipping method and proceed to the payment screen.

Please note that we do not send any specimen on approval without payment.

We offer a number of different shipping methods, depending on locality and availability. Generally we try to ship using a courier to ensure the speedy and safe delivery of your new mineral specimen, however, other methods are available upon request.

Crystal Classics have the ability to accept credit or debit card payments, or payments via PayPal. We currently accept payments from the following card types:

• Mastercard
• Visa
• Visa Debit
• Discover
• JCB

At present, we cannot accept payments using American Express.

We can also accept payments via cheque or bank transfer. If you wish to purchase a specimen and pay using either of these methods, please contact us.

Crystal Classics, as a UK based company, conforms to Distance Selling Regulations (DSR), which entitles all customers to a cooling off period. The legal requirement is to provide a 7 day period from receipt. We are confident that you will love the specimen you purchased but we offer a 30 day return policy, no questions asked.

Outside of this period we can accept the return of a specimen to stock, minus a 30% restocking fee, which is deducted from the price paid originally.